In recent years, much of the economic development of first-world countries has been based on advances in technology. In all sectors, from the primary sector to the service sector or tourism, they have been forced to modernize their systems to overcome a development ceiling and continue offering their services in an optimal and competitive way.
In this sense, the United Nations includes in its eighth Sustainable Development Goal the promotion of inclusive and sustainable economic growth, as well as employment and improvement of working conditions.
In Gradiant we believe that many of the challenges presented by this SDG are achievable with the appropriate technological development, which in many cases already exists and is even being put into practice adapted to each sector. Thus, we are sure that through ICT we will be able to promote digital commerce and increase the confidence of professionals in autonomous systems.
Getting the users of systems that implement Artificial Intelligence to know how this technology works is a basic step to get professionals to trust this type of systems.
In Gradiant we have participated in many projects in which Explainble AI was essential. The clearest is the case of the field of eHealth in projects such as PERSIST, since getting health professionals to understand why a result is fundamental, not only so that they can trust it, but also so that they can dismiss it in case the system provides an erroneous result.
As our colleagues explained in the eHealth Tribune, Artificial Intelligence needs to be trained to deliver reliable results. Poor training or a bias imperceptible to humans can trigger a series of failures that medical professionals need to be prepared to detect.
On the other hand, we must not forget that Artificial Intelligence works by collecting and analyzing a large amount of data. At Gradiant we are committed to data security and therefore we make every effort to ensure the privacy of the systems we work with. We do this through three basic steps: identity verification, document verification and information security.
The first two tools are integrated in our Valida project, a technological solution focused on the banking and insurance sector that manages to detect manipulations in .jpg and .pdf documents to prevent fraud and identity theft. We also participate in IMPULSE, the European H2020 project aimed at improving the online procedures of public services through the development of tools that allow an easy, secure and accessible digital onboarding process for all types of cultures, users and devices.